Return Policy

Our customers are our first priority. If you are not happy, we are not happy.

When you buy our products/services, your purchase is covered by our 120-day money-back guarantee.

If there is a problem with your order or the merchandise, please contact us so that we can fix it, arrange a refund or facilitate an exchange.  While not required, we would greatly appreciate any feedback to help us understand the reason for the return.

Please note that used items may be subject to pro-rating or restocking fees.  Refunds after 30 days from purchase may be issued as in-store credit.

 

Are you ready to order? Or do you do you have a questions about our products? Maybe you are an educational institution and would like find out more about our discounts! What ever your concern, we are ready to listen and help! Here is how...

Call

626 808 4010 M - F 9am - 7pm PST Lab Time:

Contact

ToyBuilder Labs 1848 E Walnut Street Pasadena, CA 91107

Support

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